A question? Visit our support page

 

Dear Hibird Users,

Since its founding, Hibird has been dedicated to providing nature enthusiasts and professional birdwatchers with the ultimate birdwatching experience. Our goal is to make every encounter with nature vivid and real through technology.

However, as our user base continues to grow, the operational and maintenance costs for AI bird identification and cloud storage services have steadily increased, making it unsustainable for us to continue offering free subscription services in the long term. After careful consideration, we have decided that, starting from September 24th, 2025, some features will move to a subscription-based model, while ensuring that basic functions remain free.

To meet the diverse needs of our users, we are introducing two subscription plans: Standard and Premium, allowing users to choose according to their usage. At the same time, we are introducing new intelligent features in these plans and will continue to roll out innovative experiences in the future.

 

 

Additionally, to thank you for your long-term support and trust, users who have registered devices before September 24th, 2025 will receive the following exclusive benefits:

Lifetime access to the Standard subscription plan for free; 

Exclusive discounts on the Premium subscription plan.

We understand that these changes may cause some inconvenience, but they are necessary to ensure Hibird can continue to optimize features, improve service quality, and introduce innovative experiences. 

Thank you for your continued support—let’s continue exploring the wonders of nature together.

The Hibird Team
“Birds Beyond Boundaries”

 

For more questions please contact: support@hibird.com